Ace Usa

New York: JFK International Airport, United States of America

Pick-up type:

Shuttle Bus

Supplier details


South Ozone Park, New York(NY), United States, 11420

Opening Hours
Sun09:00 - 17:00
Mon08:00 - 22:00
Tue08:00 - 22:00
Wed08:00 - 22:00
Thu08:00 - 22:00
Fri08:00 - 22:00
Sat08:00 - 22:00

Additional Drivers & Mileage:

Additional drivers must meet all qualifications as the primary driver in regards to age, passport and license requirements. Additional Drive fee is 10 USD per day. Spouses are not included for free. Minimum age to rent is 21. Age 21 to 24 will have an Underage Driver fee applied. Cost per day is 20 USD. Maximum age to rent is 80. Local renters are renters without a roundtrip ticket or have residence within 150 miles of the office. Local renters are subject to mileage limitations of 200 miles per day with additional mileage at 0.25 USD per mile. 150 miles per day applies for vans. Excess mileage is USD/00.25 per mile for sedans and SUVs, USD/00.35 per mile for Minivans and USD/00.45 per mile for Full Sized Vans.

Useful Information

Rate Details

Vehicles may be driven into Canada. They do not require presentation of liability protection letters, certificates or stickers at customs. A passport is now required to enter Canada. Canadian customs and excise regulations prohibit Canadian residents from driving United States rental vehicles in Canada and returning to the United States. Vehicles may not be driven to Mexico.

Cancellation and no-show policy

What is your cancellation policy for fully prepaid or part-paid bookings?

1 - If you cancel 24 hours prior to your pick-up, you will be refunded in full.

2 - If you cancel less than 24 hours in advance of pick-up, you'll receive a refund minus USD59. If your online payment is less than USD59, no refund will be made for your car rental booking.

3 - If your booking is made less than 24 hours before pick-up, the cancellation policy will automatically apply to your booking.

4 - All cancellations should be made on our online portal and not with the car rental agent. Should you agree to cancel directly with the car rental agent on arrival, you must also inform us of this change to your booking.

5 - Amending your booking or cancelling optional extras may not be possible less than 24 hours before pick-up.

If you purchased our Damage Refund Insurance product and have since decided to cancel your car rental booking, the Damage Refund Insurance will be cancelled automatically.

If you wish to amend or rearrange your booking, the Damage Refund Insurance will initially be cancelled. We will, however, automatically create a new policy for your new booking.

In both cases you will receive an email to confirm the cancellation at the email address you have provided during the online booking process.

Please be aware that if you cancel your insurance policy less than 24 hours before the start of your car rental agreement, no refund for insurance will be granted.

What is a no-show?

A 'no-show' occurs for the following reasons:

1 - You didn't inform us about your cancellation prior to your pick-up time.

2 - You failed to pick up the car at the arranged time and date.

3 - You failed to provide the documentation that's required to pick up the car.

4 - You failed to provide a credit card in the main driver's name with enough available funds on it.

In the event of any of the above, no refunds will be made to you.

The car rental company reserves the right to refuse a car if you fail to arrive on time with all necessary documentation and a credit card with enough available funds for the car's security deposit. In such a case, unless the car hire has been cancelled at least 24 hours in advance, you will not be entitled to a refund.