Greater Rochester - International Airport, United States of America
1200 BROOKS AVENUE, ROCHESTER, 14624, NY, New York
|Sun||07:00 - 19:00|
|Mon||07:00 - 22:00|
|Tue||07:00 - 22:00|
|Wed||07:00 - 22:00|
|Thu||07:00 - 22:00|
|Fri||07:00 - 22:00|
|Sat||07:00 - 19:00|
One Way Rentals:
One-way Rentals consist of picking up a rental vehicle in one city or location and returning to another city or location. These types of rentals are subject to availability. There may be drop charges or mileage charges for one-way rentals in addition to the rental rate.
Additional Drivers must appear at the rental counter with the Primary Renter, and must qualify with a valid driver's license in their own name. There may be charges for additional drivers, unless other contractual conditions apply.
After Hour Returns are allowed. Customers should park the vehicle in a Hertz/Dollar stall in the parking garage. Lock all doors, record the return date and time, mileage, and tank level on rental agreement jacket. Place keys and rental agreement in the drop box located on the rental counter. Remember to take your personal belongings with you. Location will e-mail copy of rental receipt. Customers who return after the rental location has closed are considered to still be in possession of the rental vehicle, and are therefore responsible for the vehicle until the rental location reopens and takes possession. Charges are final once the contract is closed the next morning.
Loss Damage Waiver (LDW) and Liability Insurance Supplement (LIS) are offered at the time of rental. Additional charges apply. Acceptance of the Loss Damage Waiver relieves the renter and authorized additional drivers of responsibility for loss of, or damage to the rental car, when they comply with the terms and conditions listed on the rental agreement. All coverages are optional. If the Loss Damage Waiver (LDW) is declined, customers may be responsible for any loss or damage to the rental vehicle regardless of fault. If the Liability Insurance Supplement (LIS) is declined, any insurance that provides coverage to the Primary Renter or authorized Additional Driver will be primary.
Driving is restricted to the continental United States and Canada. Please advise the rental counter upon your arrival if you intend to cross the Canadian border and return to the renting location. When driving into Canada, you will need a copy of your rental agreement and must provide a valid passport. Vehicles must be returned to the location from which they were rented, unless prior authorization has been given by the rental car company at the time of the reservation that the vehicle can be returned to a different location. Vehicles are NOT allowed into Mexico. No off-road driving is permitted.
Dollar Express Rewards service is available during the locations regular hours of operation. Dollar Express Members should proceed to the rental counter to retrieve their rental agreement and keys to the vehicle.
To qualify to rent a Dollar vehicle, the renter must present at the time of rental a valid driver’s license and valid major credit card or debit card (see Debit Card Usage below) in the renter's own name with available credit and funds. A physical card must be presented as Digital Wallet cards are not accepted. Non-prepaid Debit cards issued under a VISA, MasterCard or Discover logo which draw funds directly from the cardholder’s account may be used at the outset of a rental when the following requirements are met: Vehicle class reserved is Compact through Full-size ONLY, present two (2) valid forms of identification; and proof of a return travel ticket to coincide with the rental (airline/train/cruise). Debit cards are NOT accepted at the outset of a rental to qualify on Premium vehicles and above, including Convertibles. At the time of rental, an authorized hold will be secured on your credit/debit card provided to cover the estimated rental charges and any additional charges that may be incurred. These funds will not be available for your use for the duration of the rental. We will place an authorization amount of $200 for a Major Credit Card and $500 for a Debit Check Card, plus the cost of the rental. The above incremental hold will not be applied to established Express members with a VISA card in their profile. In most cases, the location will perform a credit check for Debit Card customers to determine credit worthiness at the time of rental. The customer must meet the minimum criteria to rent using a Debit Card. In addition, the accep